Start or Upgrade Your Diabetes Technology with Confidence
Are you just starting out?
You’ve recently been introduced to insulin pumps or CGMs and would like clear, professional information to understand the options available in Australia.
Are you due for an upgrade?
You’re already using diabetes technology and would like guidance on what choices may be available when it’s time to renew or update your device.
Are you looking for confidence?
You already have a device, but may feel unsure about using some of its features. You’re seeking practical, evidence-based education to support your confidence.
How it works:
Book a one-on-one consultation - available in Brisbane or via telehealth across Australia.
Discuss your options - review available devices and access pathways.
We will support you with access - guidance through paperwork and funding applications.
We will provide setup and training — set up and education on safe use of your chosen device/s.
We provide ongoing follow-up - support with reviewing and optimising yours settings and outcomes.
Disclaimer: The information on this website is intended for general educational purposes only and does not constitute medical advice. It should not be relied upon to guide personal health decisions, including medical eligibility for insulin pump therapy. Always consult your diabetes healthcare team before making any changes to your treatment plan or diabetes technology.
Common Questions We Hear:
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That’s very common. There are several different insulin pumps and CGMs available in Australia, and each has unique features, funding pathways, and eligibility requirements. Our team stays up to date with all of these details and can walk you through the options in a clear and structured way. In your consultation, we’ll review the devices together and help you understand which ones may suit your circumstances, so you can make an informed choice.
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Starting with diabetes technology can feel overwhelming. That’s why we’ve created a step-by-step process. First, you book a one-on-one consultation (in Brisbane or via telehealth). From there, we will handle and step you through the rest.
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Whether you’ve just started using a device or have been using one for some time, you might still feel unsure about certain features or day-to-day use. We provide personalised, step-by-step guidance to help you better understand your device and make the most of it. Our ongoing support and follow-up reviews ensure you have the help you need to feel empowered using your technology.
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These devices have a lot of functions, and it’s normal to feel unsure at first. We provide structured training to explain each feature in plain language, so you know how and when to use them. Over time, during follow-up reviews, we help you apply those features in a way that makes sense for your lifestyle.
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It can feel like a big learning curve without the right support. Diabetes is hard enough, we keep the process simple. During your training, we break things down step by step, focusing on the essentials first. As you become more comfortable, we build on that knowledge at your pace. Our goal is to make the learning process manageable and to provide ongoing support so you don’t feel like you’re figuring it out on your own.
Want to learn more?
Ready to explore your options? We’ve created three free resources to help you learn about diabetes technology in Australia.
Head to our ‘Resources and Guides’ page to access these for free.